Checkout clerks. Oye.
Although I am usually cheery (if not flirty) with most checkout clerks, I confess that I am sometimes a bit surly. This comes from living my entire adult life pulling crushed bread from the BOTTOM of sacks, explaining that parsley ($1.99) and cilantro ($0.79) are not the same thing, getting all the way home and realizing that the drive-up people didn’t see that I had two carts, etc. Ugh.
So anyway…
My 8-year old daughter has Down Syndrome. She is mentally slower than most kids her age, and she is quite a bit less graceful. She is definitely lacking in social grace (if such a thing exists at her age).
She is also cute as a bug, truly innocent, and means the world to me.
She is MY DAUGHTER and I love her fiercely. I chose the word “fiercely” on purpose, because I believe my daughter’s innocence and trust of others requires increased vigilance on my part. I will shelve these thoughts for another day, but will post soon.
Location: Fareway store in central Iowa.
After-work rush, people lining up four deep at the checkout lanes. Busy people wanting to get home. Checkout clerks – typical apathetic teens who just want to escape – manning the registers. A perfect storm brewing to lay waste to my otherwise average evening. I took my daughter to the store with me to pick up a dozen or so items for dinner and for the next few days. Joy likes to push the cart, although she needs to work on both speed and control.
I don’t remember the name of the checkout girl but I wish I did. Not that I would publish it here, but so I could mention it in a note to her boss.
Okay, 17 year old blond checkout girl, here goes:
Thank you.
Sincerely and from the bottom of my heart.
When my daughter pushed the cart up to check out (hitting me in the process and generally banging things around) you looked at her. You looked at her and said hello. After she looked back you knew immediately that she wasn’t “normal” but instead of ignoring her obvious disability and pulling back socially, you talked to her as if she were *gasp* a young child.
My daughter can read, and saw your name tag. She said “Hi (yourname)” and you said hello and asked her name. “Joy!” she proudly announced. You said “Hi Joy”, which made her smile.
Instead of rushing us through the line, you conversed with her. You asked her how old she was. Several other fragmented pieces of small-talk passed between you and her. She was obviously interested in the checkout process, so you asked her to help you out – a task she readily accepted.
Joy struggled to grasp the concept of passing bar codes over the laser scanner, sometimes having to try three (or more) times – but you were patient beyond belief, assisting her while she “did it herself.”
Checkout took about twice as long as it should have, but I think everyone in line behind us knew what was happening and shared a triumphant moment with us.
I left Fareway with a smile on my face and a suddenly restored faith in humanity. I felt good about myself, hopeful for my daughter, and for a brief moment everything in our lives became “normal”.
Thank you, kind checkout girl.
I don’t know your name, but if you don’t mind, I think I will call you “Angel”.
T.